In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

California spent nearly half a billion dollars on an emergency response system that confused dispatchers and reportedly ...

One vendor that was part of the now-scrapped design will continue rolling out modern 911 call services to prepare LA for ...

The City of Santa Monica will receive $841,000 in federal funding to replace aging dispatcher consoles in its 911 emergency ...

GREER, S.C. (WSPA) — A Greenville County 911 dispatcher who once rescued a litter of abandoned puppies is now asking for help after two of her dogs went missing following a rollover crash in Greer.

While Kay Floyd's house was burning down on Tuesday, she was doing her job, helping others navigate around the fires and getting them to safety as a 911 dispatcher. Read full article: DCPS bus ...

MEDINA, Ohio -- When people call 911, it is often during one of the most stressful moments of their lives. For Summer Gray, answering those calls has become both a career and a way to serve others, ...

A head-on crash last week in Columbia County that killed four people and injured three others, including a one-year-old girl, is highlighting the toll traumatic calls can take on the people who answer ...

SIOUX CITY (KTIV) - A woman trapped upside down in a creek after her car flipped over Tuesday, April 14, had one lifeline: the voice on the other end of her 911 call. 911 dispatcher Avery Myers’ phone ...

POCATELLO, IDAHO (KIFI) — When someone in Bannock County dials 911, the first person they talk to isn’t a police officer, firefighter, or paramedic. It’s a dispatcher like April Neal, who has spent ...

BATH COUNTY, Ky. (LEX 18) — The tight-knit community of Owingsville is rallying to support a longtime 911 dispatcher who is battling colon cancer for a second time. For nearly two decades, Donna ...

Linda Campbell guided Ernest Flores through CPR over the phone after he found his pregnant wife unconscious. The mother and her 2-month-old baby girl are now healthy. is from Zapata, Texas, and is ...