ServiceNow's $1 billion milestone reflects something larger than a commercial threshold. Enterprises are consolidating their AI infrastructure around platforms they trust, and increasingly, that means ...

As of March 2026, the ITSM landscape has undergone a quiet but profound transformation: Citrix has deepened its integration with ServiceNow, Google Workspace has solidified its position as the ...

ServiceNow stock is cratering as competition from agentic AI heats up. ServiceNow's revenue has been decelerating for years, ...

ServiceNow projects $30bn in 2030 subscription revenue with 30% of that ACV from Now Assist, the company's flagship AI offering. The investor-day pitch is a structural answer to AI-SaaS displacement ...

By providing real-time, contextual and governed insights into enterprise data, the company aims to boost its automated ...

This year’s expo floor featured engaging experiences to encourage learning and drive an understanding of ServiceNow’s agentic ...

Learn to build and deploy ChatGPT Workspace Agents to streamline daily tasks, manage schedules, and boost team productivity ...

Few factors can have a greater impact on a company's success than providing employees with learning opportunities. In fact, a recent study found that when companies offer comprehensive training ...

During the opening keynote at ServiceNow’s annual customer event, leaders and customers spoke about the opportunity and ...

As ServiceNow rolls out the Zurich release in 2026, the path to Admin, Developer, and CAD certification has become more dynamic and version-specific. The CAD exam, in particular, now hinges on a ...

Standard Chartered, Hitachi Energy and the State of Hawaii share how they are putting ServiceNow to work in production - and ...

Lauren (Hansen) Holznienkemper is a lead editor for the small business vertical at Forbes Advisor, specializing in HR, payroll and recruiting solutions for small businesses. Using research and writing ...